Assessment on the Effects of Effective Conflict Management on Productivity in Private Sector Organizations in Abia State, Nigeria

Abstract

This research investigates assessment on the effect of conflict management on organizational performance in the private sector organization with a view of coming out with ways of improving their productivity. The study objective include the following: to determine whether private sector conflict management exerts significance impact on the sector performance; whether private sector conflict management impacts more on performance than public sector conflict management. The research hypothesis includes; the private sector conflict management does exert significant impact on its productivity, private sector conflict management poses more positive impact on productivity than that of the public sector. Survey research method was employed in the research and questionnaire was used to collect data from 377 managers and non-managers in the private sectors in Abia State metropolis, where 410 respondents were administered with the questionnaire. While correlation coefficient and regression analysis was used in analyzing the hypothesis, the spearman rank correction and paired test statistics was used to verify the results. The result shows that, there is a negative significant association between the extent of conflict management in the private sector and its productivity. The research therefore recommends among others that conflict preclusion structures should be put in place to address issues that can produce conflict before it breaks open.