Effect of Job Stress on Employee Burnout: The Moderating Role of Employee Well-Being Among BIPC Workers in Benue State, Nigeria

Abstract

The study examined the moderating role of employee well-being in the effect of job stress on employee burnout among workers of Benue State Investment and Property Commission (BIPC). Cross-sectional survey was adopted for the study. The study population was 178 employees of BIPC, Makurdi from where a sample of sixty (60) respondents was randomly selected. Structured questionnaire was used for data collection. The collected data were analyzed using Hierarchical Multiple regression (HMR). The study found that adequate compensation will positively moderate the effect of role ambiguity on employee burnout in BIPC Makurdi; growth on the job will also positively moderate the effect of information overload on employee burnout; development of capabilities will as well positively moderate the effect of work-life conflict on employee burnout while healthy environment will not moderate the effect of inadequate training on employee burnout. The study concluded that, to a large extent, employee well-being significantly moderates the effect of job stress on employee burnout among workers of Benue State Investment and Property Commission (BIPC) Makurdi. The study recommended that: the management of autonomously operated corporations should ensure that employees are assigned specific and welldefined roles according to their areas of specialization while guiding against role overlap amongst their employees’ areas of specialization. However, to boost employee morale and ensure that unforeseen lapses are overcome, adequate financial and non-financial compensations including overtime allowances, bonuses and other rewards are paid promptly; staff training should be prioritized by the management of Benue State Investment and Property Commission (BIPC) in areas of core competencies in line with global best practices.