Impact of the Supervisory Role of the Quality Assurance Unit on Primary School Head Teachers’ Administrative Effectiveness and Teachers’ Job Performance in Jalingo Education Zone, Taraba State, Nigeria

Abstract

The study investigated impact of supervisory role of the Quality Assurance Unit on primary school head teachers’ administrative effectiveness and teachers’ job performance in the Jalingo Education Zone, Taraba State, Nigeria. Two research questions and two null hypotheses guided the study. The study adopted descriptive survey research design. The population of the study was 3605, made
up of 254 head teachers and 3351 teachers of all the 254 public primary schools in the Jalingo Education Zone. The sample for the study was 611, made up of all the 254 head teachers and 357 teachers. All the head teachers were used because of the manageable size of the population. Teachers were selected using the Taro Yamane formular for determining sample size. A researcher-designed questionnaire tagged ‘Quality Assurance Unit Supervisory Role Performance Questionnaire (QASRPQ)’ was used for data collection. The instrument was validated by three experts from Faculty of Education, Taraba State University, Jalingo. The reliability of the
instrument was determined using Cronbach Alpha which yielded reliability indices of 0.75 which was considered to be reliable. Data collected were analyzed using Mean and Standard Deviation to answer the research questions, while Chi-square statistics was used to test the null hypotheses at 0.05 level of significance. The study found that the supervisory role of the Quality Assurance officers significantly impacts on the administrative effectiveness of head teachers and on teachers’ job performance. Based on the findings, the study recommended among many others that: good and harmonious relationship should always be maintained between quality assurance officers, head teachers and teachers through the performance of their supervisory roles.